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Mon Nov 02, 2015
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Sherando High School Band-Orlando, FL-04-13-2016
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Toronto, ON, Canada, CO
Toronto, Ontario, CA
Toronto, Ontario, CN
Toronto, Ontario, CA,
Torrington, CT, CT
Totonto, CT
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Universal City, CA
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Washington, MD
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Washington DC, VA
Washington, D.C., DC
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Worthington, OH
Wright-Patterson AFB, OH
Wytheville, VA
X, PA
York, PA
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OR
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Final PAX
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Received
Final Room List
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Hotel Info Form
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Balance
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Contract Status
Under Contract
Canceled
Trip Notes
( Print Note )
( E-Mail Corporate )
Stephens City, VA to Orlando = 879 miles / 15 hrs non-stop THIS IS A UNIVERSAL "GRAD-BASH" WEEKEND, SO UNIVERSAL HOURS ARE 8AM TO 6PM ON FRIDAY & SATURDAY. 8/27/15: > BT had in perseon mtg. with Joel, new BD > Interested in Universal for his band (1 conert band, 1 jazz ensemble) > Festival participation > would like us to contract buses > Was interested in b'fast and shower at wet & wild if appropriate for their arrival > Budget started at $500, but all-inclusive $650 would be acceptable > Has booster mtg. on 9/14 - would like to have PTP for that 09/04/15: > BJS completed IOG and JM sent out for charter quotes. > Hotel is the SpringHill Suites Marriott at Flamingo Crossings. 9/9/15: > BT scheduled GTM for PTP for Friday, 9/11 at 2pm. > also updated Joel's cell number to TPMS. 9/10/15: > Tommy spoke with festival company and they have the room for his groups and will pencil us in. > Renee at Music USE Festivals pointed out that this is a Grad Bash Weekend at Universal, so they will close at 6PM. > BJS revised IOG accordingly and we will do Medieval Times for dinner on Friday night and then leave for home when the park closes on Saturday night, getting back to Winchester before lunch on Sunday. > BJS ran rates and sent to CH for PTP Prep, will also need PP for Brett's GTM tomorrow afternoon. 9/10/15: > BJS EM'd PTP Pack to Brett and will EM PP once it is complete. 9/11/15: > BJS sent PP to BT for this afternoon's GTM. 9/11/15: > BT had great GTM with Joel > As predicted, he would rather spend Thursday at Universal since they close early on the other 2 days. > Let's add breakfast and shower at HUB (I told him about earlier departure being necessary - sound like there is some flexibility there). > Thursday @ Univ. with lunch and dinner (so take out the Downtown Disney dinner/shopping). > Everything else looks good. > Can we get him a revision by Monday? He has his parent meeting that night. 09/14/15: > BJS revised IOG and then updated attachments and ran revised rates. > BJS emailed PTP Pack Rev 1 to Joel - Joel: Brett has asked me to compete the attached Revision and forward to your attention for this evening’s Parent Meeting. I hope are well pleased, we made the changes you discussed with Brett during your Go To Meeting late last week. Remember, we are holding reservations for all of your group’s arrangements, with the exception of the motor coaches, so if you can please provide us with your charter choice ASAP, it increases your chances of getting a carrier you’d prefer. Should you have any questions or concerns, please giver Brett a call (301.442.5839). Thank you for the opportunity to be of service to you, your students, and their parents – it is our privilege and pleasure. Sincerely, BJS. 9/15/15: > BT followed with Joel after his parent mtg. He responded with a few things: > He requested a breakdown of costs of items in package, has a parent who think he can get a good deal on a hotel. Per convo with BJS, I shared that per agreement with vendors we don't itemize trip items, all sold as package. > He asked about subbing 1 day at Univ. for day at Disney. Per convo with BJS, I shared that pp cost would go up $95 if they did that. > He asked if possible to go back to original departure time even though this would get them to park a little later than opening on Thursday. Will advise if he decides to change. > He was confused about Bose headphones and further confused his parents. They thought each student got these. I clarified. > Generally, parents loved the idea of an all-inclusive trip! 9/16/15: > BT got an email back from Joel > Understood about itemizing trip, good with package as is. > Forget the Disney idea, staying with 3-day Universal. > They would like to aim for a 4-5pm departure on 4/13, they can deal with getting to Univ. late after shower. (wouldn't that put them at the HUB a little later than breakfast time? - any change need to be made to itinerary for that?) > Charter choice is Hunt Valley/Gunther. > After departure time revision, ready for K! 09/21/15: > BJS revised IOG for a 4PM departure. > B-fast and shower at the HUB will now be 9:30 AM, with an 11:30Am arrival at Universal. > BJS asked TW to make the Music USA Festival reservation. > HMS, please check with The HUB on Breakfast and a Shower. Also, just so we will know, see if groups can do SHOWER Only (cost) and what their hours are for the different meals, are they open 24-hours, etc. > JW, Hunt Valley / Gunther is the Charter Choice. > This is going to K, so please review all and proceed as needed. Thanks!!! _x___ JM __9-21-15__ __x__ TW __9/21/15__ __X__ HMS __9/23/15__ 09/24/15: > BJS completed IOG K Version and PTP K Version. > BJS complete the first & 2nd Invoices. > BJS sent to CH for CN prep. 9/25/15: > TW sent E-Agreement. 10/7/15: > Email from Joel to BT on 10/6, decided to go with another tour company. I had no idea they were getting other quotes. He made it sound like we were the only one. Pretty weak to go all the way to contract stage before dropping this bomb. > Trying to get the deciding factor for this, but no response so far. Will advise if he responds. 10/8/15: > BJS sent EM to staff asking them to cancel all as needed. Did not send file as BJS sent EM from the road. > BT is still trying to get answers. 10/8/15: > BJS is on the road and sent EM to staff asking them to cancel all as needed. 10/9/15: > BJS sent em to Joel - Joel: I received your email earlier this week regarding the Boosters decision to use another company for your group’s trip to Orlando. I know Brett has tried to reach out to you regarding the reasoning behind this decision, for when a client has already requested and received their Tour Agreement, it usually means that the trip is a go. We were obviously caught completely off guard by your email, for all of your correspondence with Brett was extremely positive and you never mentioned that you were looking elsewhere or that you needed us to make any other changes. It is clear to me that something happened in the few days from when you asked for your contract, to when it came due. This is alarming to me, as the owner of the company, for I fear we must have dropped the ball in some way or misinterpreted your plans / intentions. Any insights you can provide would be very helpful and I am most appreciative of your honesty. I look forward to hearing from you soon. Sincerely, BJS 10/29/15: > Please review and make sure you canceled all of this. I sent EM to everyone about this on 10/8/15 - I was on the road and the file itself did not circulate. Thanks! _x___ JM __10-29-15__ __x__ TPW ____ __X__ HMS _11/2/15___
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